Managed IT Services
Fully managed, proactive IT services designed to give Kerry businesses reliable support and robust security without complexity
Support & Operations
Helpdesk Support with Direct User Ticketing
Centralised helpdesk and ticketing system providing users with a single point of contact for logging, tracking, and communicating support requests
Remote and On-Site Support
Technical support delivered remotely or at your premises to resolve issues and maintain day-to-day system operations
Proactive Monitoring of Systems
Continuous monitoring of systems and devices to identify and address issues before they impact users or business operations
IT Reviews and Planning
Regular IT reviews and technology planning to ensure systems remain aligned with business requirements
Security & Identity
Microsoft 365 Tenant Management
Ongoing management of your Microsoft 365 environment including user and licence administration, security configuration, and monitoring
Microsoft 365 Backup
Automated secure backups of Exchange Online, Teams, SharePoint, and OneDrive
Managed Antivirus
Deployment, monitoring, and management of endpoint antivirus protection
Managed Detection & Response (MDR)
Behaviour-based endpoint monitoring to detect advanced threats that traditional antivirus may miss, supported by a 24/7 external Security Operations Centre
Identity Threat Detection & Response (ITDR)
Continuous monitoring of Microsoft 365 identities by an external SOC to detect and contain suspicious sign-in activity or account compromise
Privileged Access Management (PAM)
Restriction of administrative access on devices with secure controlled elevation of privileges when required
Web Content Filtering
Enforcement of safe browsing policies to block malicious, inappropriate, or high-risk websites
Application Allowlisting
Control of application execution to ensure only approved software can run on devices and unauthorised applications are blocked
Windows Security Updates
Controlled deployment of operating system patches and security updates to maintain system stability and reduce vulnerability exposure
Third Party Application Updates
Automated updating of supported third-party applications to ensure security patches and feature updates are applied consistently
Security and Productivity Add-ons
Backup and Disaster Recovery as a Service
Implementation and management of full endpoint backup and disaster recovery solutions to protect critical systems and support reliable recovery following incidents or outages
Business Password Manager
Secure password management solution that helps users create, store, and use strong unique credentials across systems
Security Awareness Training & Phishing
Ongoing security awareness training combined with simulated phishing campaigns to help users recognise common threats, reduce human risk, and build stronger security habits across the organisation